January’s Waiting Room: A 90-Day Care Continuity Plan for an H.R.1 World

Medicaid work requirements take effect nationwide on Jan. 1, 2027, and the rules will look different in every state. What won’t be different is where the disruption lands: at the front desk, in the schedule, and in the gaps that open when a patient’s coverage becomes uncertain.

The organizations that come through it best will be the ones that already know who’s at risk, how coverage information moves through their teams and what their numbers looked like before the change.

Join us for a practical session with Mend, our newest Gold Partner, on care continuity in the months ahead. Together, we’ll:

• Hear how one community behavioral health organization is preparing their teams, workflows and patients for January.
• See how an AI operator (Mend Coordinate™) supports care continuity in practice, with real results on appointment confirmations, late cancellations and rebooking, and a look at where appointment risk and coverage risk meet.
• Share a five-part, 90-day readiness check you can take back to your leadership team: Know, Map, Connect, Automate, Measure. You’ll rate your own organization’s plan and ownership on each.

Register today and bring your questions! We’ll save time at the end for them, and you’ll leave with a worksheet to help put what you learned into action.

National Council members who sign up with Mend by Dec. 31, 2026, will receive 40% off subscriptions and 50% off implementation costs. Additional details will be shared during the session.