May 23, 2022

The state Department of Health Office of Health Insurance Programs has partnered with the Office of Addiction Services and Support, Office of Mental Health, Office of Children and Family Services and the Office for People with Developmental Disabilities to conduct a telehealth consumer survey. Results will be used to inform future telehealth policy development. The survey, available at this link, will close on July 1.  

Here’s the note from DOH:

Dear MRT Listserv Subscriber,

In order to better understand patient perspectives on telehealth, the New York State (NYS) Department of Health (DOH) Office of Health Insurance Programs (OHIP) has partnered with the Office of Addiction Services and Support (OASAS), Office of Mental Health (OMH), Office of Children and Family Services (OCFS), and the Office for People with Developmental Disabilities (OPWDD) to conduct the Telehealth Consumer Survey. All NYS residents, whether they have used telehealth services or not, are encouraged to complete the survey. Survey results will be used to inform future telehealth policy development within NYS.

To access the survey, visit the NYS DOH “Telehealth Consumer Survey” web page, located at: https://www.health.ny.gov/health_care/telehealth_survey/. The survey is available in Arabic, Bengali, Chinese, English, Haitian-Creole, Italian, Korean, Polish, Russian, Spanish and Yiddish, and takes approximately five minutes to complete. Providers are encouraged to share the survey with their patients, consumers, and networks. The survey will close on July 1, 2022.

All questions regarding the Telehealth Consumer Survey should be sent to the NYS DOH at Telehealth.Policy@health.ny.gov.

Thank you.

Medicaid Redesign Team Updates