August 29, 2022

A new slide deck from the Healthcare Worker Bonus (HWB) Program Town Hall Series is now available on the New York State HWB Home Page. Additionally, please see the Frequently Asked Questions page where many new FAQs have been added. Qualified employers are encouraged to routinely review these resources for the latest information, which will be updated on a regular basis.

The Department is committed to updating the information it has provided as new questions come in and are answered. To this end, the Department has established an email address (NYSWorkersBonus@health.ny.gov)dedicated to the HWB program. Please direct your inquiry to this inbox to make sure your questions are received and processed. The Department has also established the HWB Call Center dedicated to answering questions about the online claims portal and assisting qualified employers with submitting their claims. The HWB Call Center can be reached at 1 (866) 682-0077.

Thank you.