Healthcare Worker Bonus (HWB) Program – Updated FAQs Posted

September 1, 2022

Reminder that FAQs have been updated.  

———- Forwarded message ———
From: <>
Date: Thu, Sep 1, 2022 at 4:27 PM
Subject: Healthcare Worker Bonus (HWB) Program – Updated FAQs Posted
To: <>

Dear MRT Listserv Subscriber,

The New York State Department of Health has posted updated Frequently Asked Questions regarding the Healthcare Worker Bonus (HWB) Program. Qualified employers are encouraged to review these FAQs as well as the New York State HWB Program Homepage for the latest information, which will be updated on a regular basis.

The Department is committed to updating the information it has provided as new questions come in and are answered. To this end, the Department has established an email address ( to the HWB program. Please direct your inquiry to this inbox to make sure your questions are received and processed. The Department has also established the HWB Call Center dedicated to answering questions about the online claims portal and assisting qualified employers with submitting their claims. The HWB Call Center can be reached at 1 (866) 682-0077.

Thank you.

Medicaid Redesign Team (MRT) Updates