Healthcare Worker Bonus (HWB) Program Updated FAQs

October 17, 2022

See below.  Of note, a new section with guidance for Education Sector Employers, and updated FAQs,

———- Forwarded message ———
From: <>
Date: Mon, Oct 17, 2022 at 12:37 PM
Subject: Healthcare Worker Bonus (HWB) Program Updated FAQs
To: <>

Dear MRT Listserv Subscriber,

The Healthcare Worker Bonus (HWB) Program has updated the Frequently Asked Questions page on the New York State Department of Health website. Qualified employers are encouraged to routinely review these resources for the latest information.Updated guidance for Education Sector Employers has been published and includes guidance on applicable titles, claiming, registration, and additional information specific to the education sector.

The Department is committed to updating the information it has provided as new questions come in and are answered. To this end, the Department has established an email address ( to the HWB program. Please direct your inquiry to this inbox to make sure your questions are received and processed. The Department has also established the HWB Call Center dedicated to answering questions about the online claims portal and assisting qualified employers with submitting their claims. The HWB Call Center can be reached at 1 (866) 682-0077.

Medicaid Redesign Team (MRT) Updates

New York State Department of Health

Office of Health Insurance Programs