New FAQs Posted: Healthcare Worker Bonus (HWB) Program

September 26, 2022

Please find updated FAQs and other information about the Bonus Program at the links below:

Dear MRT Listserv Subscriber,

The New York State Department of Health has recently posted new Frequently Asked Questions (FAQs) regarding the Healthcare Worker Bonus (HWB) Program. Qualified employers are encouraged to routinely review the Department’s HWB Program webpage for the latest information.

The Department is committed to updating the information it has provided as new questions come in and are answered. To this end, the Department has established an email address ( to the HWB program. Please direct your inquiry to this inbox to make sure your questions are received and processed. The Department has also established the HWB Call Center dedicated to answering questions about the online claims portal and assisting qualified employers with submitting their claims. The HWB Call Center can be reached at 1 (866) 682-0077.

Thank you.

Medicaid Redesign Team (MRT) Updates