OASAS on Change Healthcare Resources

March 25, 2024

Dear Provider:

I am writing to acknowledge the serious and ongoing disruption to providers’ billing due to the Change Healthcare Cyber Attack. Please know that OASAS is working daily with our state partners to support providers and identify solutions. 

The most recent information available to us indicates that it will be several weeks before Change Healthcare will be able to return to normal operations.  As you identify specific fiscal implications for your program, I strongly encourage you to immediately reach out to your Regional Office representative to discuss your individual circumstances. 

Below, I have included a list of the resources that OASAS is currently aware of that may be helpful:

Again, please know that we appreciate your continued efforts to maintain services in the face of significant challenges and we will continue to do all we can to support you.  Please do not hesitate to reach out with any questions or to share specific concerns. 


Chinazo Cunningham, MD