Our Commitment to Customer Service

We will always return your call promptly – most of the time the same day.   We circle back and close the loop.  We NEVER leave you hanging or wondering if you are a priority.  We get to know your unique programs and services and the issues you face.  If your agency faces an issue that is not within the typical scope of our work but one where we think we can help, we will remember your issue and send you information and analysis on that issue, find you a contact or a consultant who can help, and work with you until your issue is resolved.

Our Relationships

The NYS Council enjoys longstanding positive relationships with key leaders at the New York State Department of Health (DOH), Office of Mental Health (OMH), Office of Addition Services and Supports (OASAS), Office of the Medicaid Inspector General (OMIG).  We also have strong relationships with key leaders in the Administration. The Council is viewed by government insiders as a smart, effective organization that acts with integrity in all matters and gets things done.

Two Memberships for the Price of One

All NYS Council members receive a full membership with the National Council for Mental Wellbeing, widely regarded as the premiere national advocacy organization representing mental health and substance use providers across the country.  Check out their website to learn more at:  www.thenationalcouncil.org.

External Government Relations Consultants with a proven track record of success on both sides of the legislative aisle

The NYS Council retains Reid, McNally and Savage, LLP, a respected external government relations consulting firm based in Albany to assist us with our legislative and budget priorities.